Managed Voice (VoIP) and Unified Collaboration Service
- Cloud based Phone System
- Support Backed SLAs
- Soft Phones laptops, tablets, mobile phones and wired & wireless Handsets
- Self-service portal
- Telephone Management System (TMS)
- 24/7 network monitoring
- Service assurance portal
- Massive Cost Savings
- Keep Your Old number
- Voicemail to email transcription
- Auto attendants (call flows)
- Automatic call recording
- Intelligent call forwarding
- Built-in video conferencing
- Inbound call queuing
- High-Quality Voice Calls
- Increased Redundancy and Disaster Recovery
- Real-time monitoring and Report Analysis
Managed WAN Services and Internet Services
- MPLS
- SDWAN
- Dedicated and Shared Internet Services
- Pro-active monitoring
- Full dashboard control & visibility
- Flexible connectivity options
- Firewall & security protection
- Assured availability & quality
Service Monitoring and Assurance
- Application-Centric Monitoring
- Proactively Mitigate Network Outages
- Real-time graphical representation for fast remediation
- On-call management & escalations
- Advanced Reporting & Analytics
- Monitor voice quality, jitter, latency and packet loss, but they also provide vital metrics and complete visibility into your entire communications environment in real time.
